Maintenance and Service Plans for Ice Hockey Arcade Machines

Maintenance and Service Plans for Ice Hockey Arcade Machines

Introduction to Arcade Hockey and maintenance importance

Arcade Hockey is a high-energy, two-player competitive arcade experience that draws crowds and generates revenue in family entertainment centers, arcades, and hospitality venues. Proper maintenance keeps play smooth, electronics reliable, and operators profitable. Below is the official product description for reference:

FUNTECH is full of fun and exciting playgrounds! Air hockey, also known as air hockey, is a two-player competitive arcade game comprising a smooth, perforated playing surface, lightweight hockey sticks, a plastic puck, and an electronic scoreboard.

Whether you call it an ice hockey arcade machine or Arcade Hockey, consistent maintenance prevents costly downtime, ensures player safety, preserves appearance, and extends useful life. This guide covers daily-to-annual maintenance tasks, common failures and fixes, recommended spare parts, pricing considerations, and sample service-plan tiers so you can choose the right coverage for your location.

Daily and Weekly Maintenance for an ice hockey arcade machine

Routine daily and weekly checks are simple but critical. They minimize wear and keep Arcade Hockey machines playable throughout busy sessions.

• Daily: Wipe the playing surface with a lint-free cloth and a mild, non-abrasive cleaner. Remove debris from the airflow holes so the puck glides freely. Inspect puck and pushers for cracks.
• Daily: Verify scoreboard and sensor display, ensure power and lights are functioning, and confirm coin/credit inputs register plays.
• Weekly: Vacuum the blower intake grill and underside of the table (power off and unplug first). Check blower sound for unusual noise indicating bearing wear or debris.
• Weekly: Test table level; a warped or uneven table causes puck drift and uneven wear.

These steps are low-effort but prevent more complex problems. Training staff to complete a quick pre-shift checklist reduces operator visits and improves customer experience.

Monthly Maintenance Tasks for Longevity of your ice hockey arcade machine

Monthly inspections reveal issues before they escalate. A monthly routine for the ice hockey arcade machine should include:

• Clean and lubricate moving scoreboard mechanisms if applicable (follow manufacturer guidance).
• Inspect electrical connections at the power inlet, blower motor junction, and sensor boards for signs of heat discoloration or loose terminals.
• Check puck sensors and goal switches for consistent actuation; replace worn microswitches or optical sensors as needed.
• Examine cabinet surfaces for chips and touch-up paint to prevent moisture ingress and visual degradation.

Document findings and actions performed. Logs help service technicians diagnose intermittent failures and support warranty claims.

Quarterly and Annual Preventative Service for arcade hockey

Quarterly and annual maintenance involve deeper servicing that typically requires a trained technician. For Arcade Hockey ice hockey arcade machines, recommended actions include:

• Quarterly: Replace puck and pusher sets showing excessive wear. Check blowers’ air volume using a simple anemometer; degraded airflow often signals worn motors or clogged filters.
• Quarterly: Test and, if necessary, recalibrate scoring sensors and optics to maintain accurate scoring.
• Annual: Replace blower motor bearings or the blower assembly if vibration or noise indicates wear. Inspect internal wiring harnesses and clean PCB contacts with electronics-grade cleaner.
• Annual: Refinish or replace the playfield if surface porosity or warping affects puck glide.

Planned annual work reduces emergency callouts and keeps the ice hockey arcade machine performing at a high level for years.

Typical maintenance frequency and cost estimates

Below is a sample table showing recommended maintenance frequency and indicative cost ranges for common tasks. Costs vary by region and service provider; use these as a planning guide.

Choose a plan that aligns with foot traffic, revenue per machine, and tolerable downtime. High Quality plans cost more but often pay back through reduced lost-play revenue and extended machine life.

When to Escalate to Professional Service for your ice hockey arcade machine

Call a certified technician if you encounter:

• Persistent electrical issues (smoking, burning smell, repeated fuse blowouts)
• No airflow despite a functioning motor—possible internal motor damage or PCB faults
• Intermittent scoring errors after sensor cleaning and alignment attempts
• Significant cabinet damage affecting safety or operation

Document symptoms, error codes, and any troubleshooting already performed—this reduces diagnostic time and service costs.

Warranty, Service Contracts, and Legal Considerations for ice hockey arcade machines

Understand the original equipment warranty before signing a service contract. Many manufacturers require authorized service providers for warranty repairs. Key points:

• Keep purchase and serial number records accessible.
• Review exclusions—cosmetic damage or misuse may not be covered.
• Check whether service contracts include parts and labor or only inspections.

Contracts should clearly state response times, travel charges, and what constitutes an emergency call. Good vendors will provide transparent SLAs.

Training Staff: Daily Care and First-line Troubleshooting for ice hockey arcade machines

Empower on-site staff with brief training covering safety, cleaning procedures, and how to perform a quick checklist. Training reduces unnecessary technician visits and accelerates recovery from minor faults.

• Teach safe power-off procedures before any internal inspection.
• Demonstrate cleaning the playfield and emptying debris traps.
• Show how to reset the scoreboard and check fuse accessibility.

Provide printed checklists and a direct support hotline for immediate guidance.

How FUNTECH Supports Operators of Arcade Hockey ice hockey arcade machine

FUNTECH combines product design with a service ecosystem tailored to operators’ needs. Key brand advantages include:

• Purpose-built Arcade Hockey units optimized for reliability and ease of maintenance.
• Factory-authorized spare parts and an organized spare-parts list to reduce lead time for repairs.
• Flexible service plans (Basic, Standard, High Quality) that align with usage patterns and revenue expectations.
• Certified technician network for fast, professional on-site support and warranty-compliant repairs.
• Operator training materials and troubleshooting guides to reduce downtime.

Choosing FUNTECH ensures your ice hockey arcade machine is backed by industry-aware service processes and a supplier committed to total lifecycle support.

FAQ — Common Questions About Maintenance and Service Plans for Ice Hockey Arcade Machines

Q: How often should I replace the blower motor on an ice hockey arcade machine?
A: Under normal use, blower motors typically last 2–5 years. High-traffic locations may need replacement sooner. Regular quarterly inspections of airflow and motor noise help determine timing.

Q: Can my staff safely perform maintenance on Arcade Hockey machines?
A: Staff can perform cleaning, surface checks, and basic inspections after being trained on safe power-off procedures. Any internal electrical work or motor replacement should be done by qualified technicians.

Q: What parts should be included in a preventive maintenance plan?
A: Ideally, plans include blower checks, sensor calibration, puck/pusher replacement, electrical inspections, and at least one annual playfield assessment.

Q: Do service plans cover cosmetic damage?
A: Coverage varies. Cosmetic damage from misuse or vandalism is often excluded. Review the service contract for exclusions and cosmetic repair options.

Q: How quickly can I expect service response for an Arcade Hockey emergency?
A: Response times depend on plan tier and provider. High Quality plans often offer same-business-day or next-business-day emergency visits. Confirm SLAs when purchasing a plan.

Contact FUNTECH / View Arcade Hockey Product

To learn more about Arcade Hockey maintenance plans or to request a site assessment, contact FUNTECH customer service or view the product page. Our team will help you select a service plan tailored to your location and usage.

Authoritative References and Further Reading

• Air hockey — Wikipedia
• International Association of Amusement Parks and Attractions (IAAPA)
• Occupational Safety and Health Administration (OSHA) — general electrical safety guidance

Documentation & Sources

For more technical specifications and replacement parts, consult the manufacturer’s service manual that accompanies each Arcade Hockey unit or contact FUNTECH support for OEM parts lists.